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Logistics

A logistics ERP that replaced fourteen spreadsheets

A growing logistics operator was running dispatch on spreadsheets and WhatsApp. We built the ERP that runs the business — and made the numbers agree for the first time.

28%
lower cost per shipment
1 day
to invoice, from eleven
14
spreadsheets retired
99.2%
ePOD capture rate
The challenge

Where it started

Bookings, vehicle allocation, trip sheets, fuel, driver payouts and invoicing all lived in separate files owned by separate people.

Nobody could answer “where is this consignment?” or “did that trip make money?” without an hour of reconciliation.

Client: Intech

What we built

The solution, in four parts

Order to delivery in one flow

Booking, allocation, dispatch, ePOD and invoicing modelled as one process with statuses everyone shares.

Fleet and driver operations

Vehicle availability, maintenance, fuel and driver settlements handled in the same system as the orders.

Costing per trip

Revenue, fuel, tolls, driver cost and detention assembled automatically, so trip profitability is visible the next morning.

Customer visibility

A portal and automated status updates that stopped the “where is my load?” phone calls.

Technology

What it runs on

Mainstream, well-supported technology — chosen so the client’s own team can own it afterwards.

Node.jsReactPostgreSQLRedisMobile (React Native)Docker

For the first time we know what a trip actually costs while the truck is still on the road.

Chief Operating Officer, Intech

More work

Other outcomes we’re proud of

Want an outcome like this one?

Tell us the number you need to move. We’ll tell you honestly what it takes and how quickly you’d see the first release.