An RCM company running dozens of practices across eClinicalWorks, athenahealth, PracticeSuite, EHI Connect and ModMed asked us to stop the copy-and-paste. We automated the volume work and gave them one place to run the day.
Every client sat on a different practice management system, so the team spent the day switching portals and re-keying the same information.
Eligibility checks for the next day’s schedule, rejection files and payment posting were all manual — and the KPIs the owners managed on were assembled in a spreadsheet, days late.
Client: Revesolv
Work queues by task type with an SLA clock, allocation by skill and capacity, QA sampling, and live KPIs — days in A/R, clean claim rate, denial rate, productivity per FTE.
Tomorrow’s schedule checked in batch — 270/271 where the payer supports it, portal automation where it does not — with benefits written back to the PM.
Claims scrubbed and submitted, rejection files parsed and corrected, denials grouped by CARC/RARC into worklists with the appeal pack assembled.
ERA posted automatically and scanned EOBs read by document AI, with anything under the confidence threshold routed to a person.
Mainstream, well-supported technology — chosen so the client’s own team can own it afterwards.
The bots do the boring half of the job and our people finally have time for the appeals that actually pay.
Director of Operations, Revesolv
A regulatory AI assistant that drafts, checks and cites — so submission teams review instead of retype.
Orders, fleet, warehouse and billing in one system, with live visibility from booking to proof of delivery.
A triage and information assistant grounded in approved clinical content, with escalation built in.
Tell us the number you need to move. We’ll tell you honestly what it takes and how quickly you’d see the first release.